Accessibility

We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

The staff at Kona Kai Resort & Spa and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at 619-221-8000, if you have any special accommodation needs.

The following areas are accessible in compliance with the ADA:

Entrance to lobby is on ground floor, there are no stairs at the entrance
Ramp to marina slips
Ramp to Cabo Pool and Tiki Bar
Entrance to pool is on ground floor
ADA compliant pool and spa lift at Cabo and Paloma pools
Banquet/meeting are on ground floor
ADA lift in SpaTerre to access treatment rooms
Accessible elevators
Accessible exercise facility
Accessible meeting space
Accessible public entrance
Accessible registration desk
Accessible restaurant
Accessible restrooms
Accessible guest rooms
Accessible swimming pool
Assistive listening devices for meetings upon request
Audible alerts in elevators
Closed captioning on televisions
Digital alarm clock available with sound
Parking area
Route from the hotel’s public entrance to all areas where food and beverages are sold
Route from the hotel’s public entrance to the accessible guestrooms
Route from the hotel’s public entrance to the elevators area
Route from the hotel’s public entrance to the meeting room/ballroom area
Route from the hotel’s public entrance to the registration area
Route from the hotel’s public entrance to the swimming pool
Service support animals welcome
Strobe alarms
Valet parking
Visual alarms for hearing impaired in hallways & public areas
Hotel employees will read menus and other printed/visual information to guests who are blind/low vision

The following areas may not be fully accessible. Please call the hotel for more information:

Concierge desk
Valet only parking
Van-accessible parking in the self-parking facility
Accessible parking spaces for cars in the self-parking facility
Accessible route from the hotel’s accessible public entrance to the spa
Accessible swimming pool

Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

Roll-in shower, tub with grab bars, or transfer shower
Lowered light switches and thermostats
Grab bars in bathroom
Toilets with grab bars
Accessible vanity
Accessible routes to all parts of the room
Roll-in showers
Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
Bathroom doors at least 32 inches wide
Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices.

Call Kona Kai Resort & Spa at 619-221-800 should you have further questions about accessibility or email us at reservations@sdkonakai.com or visit our Accessible Rooms page by clicking here.

We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

The following areas are accessible in compliance with the ADA:

The following areas may not be fully accessible. Please call the hotel for more information:

Information about our accessible guest rooms:

KONA KAI MARINA

MARINA CONTACT

SAN DIEGO MARINA COORDINATES